Our policies, agreements, and terms in one place. Each document governs a specific part of using Westlake E-Bikes and the underlying Ridenet platform — read whichever applies to you.
- Terms, Safety & PoliciesWestlake-specific rental terms, safety rules, and cancellation policies.
- Terms of ServiceHow you may use the Ridenet platform and what we agree to in return.
- Privacy PolicyWhat data we collect, how we use it, and your choices.
- Rider WaiverAcknowledgement of risk and release of liability when riding.
- Rental AgreementThe terms attached to every rental booking and ride.
- Operator TermsConditions for fleet owners and operators running on Ridenet.
- Mobile App EULALicensing terms for the Ridenet rider mobile app.